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Salesforce Education-Cloud-Consultant (Salesforce Certified Education Cloud Consultant Exam (WI21)) Certification Exam is designed for professionals who specialize in the implementation and management of Salesforce solutions for educational institutions. Salesforce Certified Education Cloud Consultant Exam certification exam is designed to validate the expertise and knowledge of professionals in this field and to demonstrate their ability to design and implement effective solutions for educational institutions using the Salesforce platform.

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Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q52-Q57):

NEW QUESTION # 52
A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

A. Parent campaigns
B. Campaign influence
C. Campaign hierarchy
D. Campaign member

Answer: D

NEW QUESTION # 53
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?

A. Use Education Cloud to replicate the current systems and processes.
B. Implement Pardot Lead Scoring to find well qualified students.
C. Leverage Advisor Link to advise them on the application yield.
D. Implement Marketing Cloud to manage recruitment campaigns.

Answer: D

Explanation:
The consultant should recommend implementing Marketing Cloud to manage recruitment campaigns, because this can help the university reach its goal of improving its MBA program rankings and increasing prospective student engagement across multiple channels. Marketing Cloud allows the university to create personalized and targeted email, social media, mobile, and web campaigns for prospective students. Marketing Cloud also provides analytics and insights that can help the university optimize its campaigns and measure its acceptance percentage. Leveraging Advisor Link, using Education Cloud, and implementing Pardot Lead Scoring are not solutions that can help the university reach its goal. Reference:
https://www.salesforce.com/products/marketing-cloud/overview/
https://www.salesforce.org/education/education-cloud-for-recruitment-and-admissions/

NEW QUESTION # 54
The Undergraduate Advising department plans to implement Student Success Hub and Pathways in a new org.
The system admin wants to use the recommended setup for external users.
Which security setting should the consultant configure?

A. Change the default Program Plan sharing setting to Private.
B. Create an Account sharing rule to provide Read access based on record type.
C. Create a Program Plan sharing rule to provide Read access based on record type.

Answer: C

Explanation:
Explanation
The consultant should configure a security setting to create a Program Plan sharing rule to provide Read access based on record type for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. A sharing rule is a security setting that allows users to extend sharing access to users in public groups, roles, or territories. A Program Plan sharing rule can help the system admin provide Read access to external users based on record type by granting access to specific Program Plan records that are relevant or appropriate for external users, such as students or advisors. Creating an Account sharing rule to provide Read access based on record type, changing the default Program Plan sharing setting to Private, or creating a custom Permission Set for external users are not security settings that the consultant should configure for the system admin who wants to use the recommended setup for external users when implementing Student Success Hub and Pathways in a new org for the Undergraduate Advising department. References:
https://help.salesforce.com/s/articleView?id=sf.sharing_overview.htm&type=5
https://powerofus.force.com/s/article/SSHub-Pathways

NEW QUESTION # 55
Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?

A. Migrate course payments to pardot and Salesforce.
B. Manage course payments in the transaction system and Pardot.
C. Integrate course payments from Salesforce to the transaction system.
D. Manage course payments in the transaction system.

Answer: C

NEW QUESTION # 56
The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?

A. Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.
B. Enable the Create and Customize Reports, Report Builder, and Edit My Reports permissions on the Volunteers profile.
C. Create a volunteer public group and a sharing rule that grants Read permissions to reports.

Answer: B

Explanation:
To enable external users to create and edit reports, the consultant should grant them the necessary permissions on their profile. The Create and Customize Reports permission allows users to create new reports and edit existing ones. The Report Builder permission allows users to use the report builder tool to design reports. The Edit My Reports permission allows users to edit reports that they own or have access to. The consultant should enable these permissions on the Volunteers profile to meet the requirement of the director of advancement. Reference: [Salesforce Education Cloud Academy: Consultant Fundamentals], [Report Permissions for External Users]

NEW QUESTION # 57
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